Shipping policy
Shipping Policy
At KALLISTĒ HAIR, we are committed to providing fast, reliable, and secure shipping for all our products, including extensions, wigs, toppers, and medical hair solutions.
1. Processing Time
Orders are typically processed within 1-3 business days.
Custom or personalized orders may take up to 7 business days.
2. Shipping Methods & Delivery Times
We offer standard and express shipping options.
Estimated delivery times (once shipped):
Standard Shipping: 3-7 business days
Express Shipping: 1-3 business days
Delivery times may vary depending on your location and carrier.
3. Shipping Costs
Shipping fees are calculated at checkout based on weight, destination, and chosen shipping method.
Any applicable duties, taxes, or customs fees are the responsibility of the customer.
4. Tracking Your Order
Once your order ships, you will receive a tracking number via email.
You can use this number to monitor your delivery with the carrier.
5. Lost or Damaged Packages
KALLISTĒ HAIR is not responsible for packages lost due to incorrect address entry.
If your order arrives damaged, please contact us immediately with photos.
We will arrange a replacement or refund for damaged items.
6. International Shipping
We ship worldwide.
International delivery times and fees may vary.
Customers are responsible for any customs duties or import taxes.
7. Contact Us
If you have any questions regarding shipping, delivery, or tracking, please contact us at:
hairkalliste@gmail.com | +353 89 420 9203